New Publication in CSCW Journal

The article “The Automation of the Taxi Industry – Taxi Drivers’ Expectations and Attitudes Towards the Future of their Work” has been published online in Computer Supported Cooperative Work (CSCW). The study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. The Open Access article can be found here: https://rdcu.be/cxl4R